Freight Free is valid for purchases OVER $100 within AUSTRALIA ONLY. Not including bikes, some specials and items over 3kg using the Australia Post cubing Rule Australia Post Postage Assessment Calculator
The following freight amounts are incurred on purchases below $100 and International orders** and include postage, handling and insurance (where applicable).
* Victoria Region - $11.00 * Interstate - $15 ** International (outside Australia) - $45 (not including items over 3 kg)
Large or Heavy Orders are subject to additional COURIER charges. Cost is dependant on dimensions, weight and destination.
(Bikes - approx $50-$400) These charges are added on after you have made your order.
If you would like a specific quote on freight please email - email@example.com or phone - 03 9720 8491
Freight services currently used by Cyclelink are Australia Post and TransDirect Couriers.
All Australia Post items are sent by either Express Post satchels or REGISTERED post to ensure items are delivered.
If you would like express delivery on parcels or another postal service used then please contact us via email or phone and we will arrange that for you - (extra charges will apply) International delivery times will depend on destination.
Cyclelink does not accept liability, whether for direct, indirect or consequential loss or damage, arising due to any delay in delivery of the Products or any failure to deliver the Products ordered once passed on to Australia Post or any other couriers.
No call prior to delivery: Courier drivers will not use their own phones to call you as part of the delivery arrangement.
(They're contractors delivering hundreds of packages per day and the time and cost of such phone calls is not factored into their prices.)
No delivery at a certain time: Couriers deliver during normal business hours but the actual time of delivery depends on where your address falls on the driver's route for that day. A request to deliver at a specific time of the day cannot be guaranteed.